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Last updated:  26  October 2025

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At WePrint, we want you to love your purchase. Please read our returns and refunds policy carefully.

Custom Garments

• Because our products are custom-made to your specifications, we cannot accept returns or cancellations once an order has been placed, unless the item is faulty.

• This does not affect your statutory rights under UK consumer law.

Faulty or Damaged Items

• If your order arrives faulty or damaged, please contact us within 14 days of delivery at contact@weprintuk.com.

• We may ask for photos of the fault to help us resolve the issue.

• Where a fault is confirmed, we will offer you a repair, replacement, or refund.

Non-Custom Items

• If you purchase any non-custom items, you may return them within 14 days of receiving your order.

• Items must be unused, unworn, and in original packaging.

• Refunds will be processed within 14 days of us receiving the returned item.

How to Return an Item

Please contact us at contact@weprintuk.com before sending anything back. We will provide instructions for returns.